KNOWLEDGE BASE
Account & security
Verification, secure account access, recovery and private support requests.
Account verification
Identity checks, proof of address, document quality and verification status.
- Why Metaspins Requests Account Verification
- How to Complete KYC Verification on Metaspins
- Verification Requests and Account Reviews
- Common KYC Rejection Reasons and How to Avoid Them
Security & account access
Two-factor authentication, account recovery, secure sign-in and access restrictions.
- How to Set Up 2FA and Fix Authenticator Code Errors
- Lost Authenticator or Registered Email Access
- VPN Use, Access Problems and Location Restrictions
Support & account requests
Official support, private account questions, complaints and partnership enquiries.
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