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Metaspins Help center

Support & account requests

Affiliate, Streaming and Referral Questions

For Metaspins affiliate or streaming opportunities, use 3rdwaveaffiliates.com or email partners@3rdwaveaffiliates.com. The partnership team reviews proposals and responds when there is a fit.

Official contact channels

Website: https://3rdwaveaffiliates.com/. Email: partners@3rdwaveaffiliates.com. For a broader marketing collaboration, send the concept to support@metaspins.com. These channels do not guarantee acceptance of a proposal.

Support boundaries

Customer support does not approve affiliate partnerships or provide private direct contacts for affiliate managers. A partnership enquiry is separate from changing the referral association already attached to a player's account.

Existing referral association

A player's referral/affiliate association is fixed at registration and cannot be changed or removed by support.

Your Metaspins referral or affiliate information appears at the bottom of Account Details after login. It identifies the referral code or affiliate/streamer linked at registration.

Where to find it

  1. Log in and open your profile/avatar.
  2. Open Account Details.
  3. Look at the referral/affiliate information at the bottom of the page.

Direct access and changes

Account Details: https://metaspins.com/account/account-details/. The association is fixed at registration and support cannot change or remove it.

If the information is not visible

Contact support with the page issue and an available screenshot. Support can help locate or review the display; it cannot promise to modify the referral association.

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