You can track a Metaspins withdrawal on the Transactions page. Withdrawals are usually instant; occasionally processing takes 10-20 minutes. This is a typical estimate, not a guarantee or maximum delay.
Check status
Open https://metaspins.com/account/transactions. Pending means the request is still processing. A confirmation email is sent when the withdrawal is fulfilled.
Pending without a hash
If the withdrawal is still pending and has no blockchain transaction hash, you can ask support for help immediately. There is no requirement to wait 20 minutes before requesting a review.
After blockchain submission
If a transaction hash is available, use an explorer for its actual network to check the transfer. Blockchain confirmation time and a receiving service's crediting time are separate from Metaspins processing. Give support the transaction reference/hash, currency, amount and request time if the status is unclear.
If your Metaspins withdrawal remains pending and no blockchain transaction hash is available, ask support for a review as soon as you need help. There is no mandatory waiting period.
Check the request
Open the Transactions page: https://metaspins.com/account/transactions. Note the pending status and available withdrawal reference. A pending request is still processing; it is not proof that a transfer has been sent on chain.
Useful details
Share the currency, amount, request date/time with timezone, available withdrawal reference and status screenshot. These details help the human team locate the request.
What support can confirm
Support can check the request, outstanding conditions and whether it has been submitted to the blockchain. Typical withdrawals are usually instant and sometimes take 10-20 minutes, but that estimate does not delay a requested review.