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Metaspins Help center

Deposits

Exchange Asks for Recipient Country or Wallet Type

If an exchange asks for recipient-country or wallet-type information when sending to Metaspins, use its own support guidance for those form fields. Do not guess a country or wallet classification from a deposit address.

Metaspins deposit details

The Metaspins Cashier provides the supported currency/network, deposit address and any required Tag or Memo. Use those details exactly. A licence jurisdiction is not automatically the answer to a sending exchange's recipient-country question.

Complete the exchange form

Ask the sending wallet or exchange, including crypto.com when applicable, how its recipient fields must be completed and which evidence it accepts. Use its approved form guidance rather than guessing a substitute value.

If a transfer has already been sent

Keep the hash, network, amount and time. Contact support if it has not credited or the destination details are unclear.

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